Join the waitlist for The Strategic Brand Reset.

In this 1:1 strategy intensive, we audit your business from the outside in, mapping your customer journey and reviewing how your business shows up.

You’ll walk away with a clear Customer Experience led brand strategy plan outlining exactly how to refine your touch points, strengthen your brand experience, and take smarter action both on and offline.

Days
Hours
Mins
Secs

Turn your client journey into the easiest “yes” your business ever gets.

Where You’re At (aka The Messy Middle)

Your business is giving mixed signals

Website says one thing, socials say another.
Marketing is random, sporadic, and honestly… exhausting.
Client feedback? Never heard of her. 
Onboarding feels messy and leaves clients unsure what to do next.
Clients keep asking stuff you already explained… somewhere.

The Fix: Your CX-Led Brand Strategy Intensive

Feedback loops set up: Google reviews and testimonials finally roll in.

Feedback loops set up: Google reviews and testimonials finally roll in.

Local marketing made actionable.  Show up where your clients actually are.

Clients get a little obsessed. They stay, rebook, and tell everyone.

Website & touch points audited. Broken links, outdated info, messy forms, all sorted for a seamless client journey.

Everything your brand needs to attract, nurture, and retain better clients — mapped out for you.

Socials made simple, 4 brand pillars = content done fast, engagement up.

only 5 spots available →

Clients who trust CRC brand services

Stop guessing what your customers want. Start building exactly what they need.

Marketing brings them to the door; Customer Experience (CX) is what makes them stay. If your social media, emails, and local marketing feel like they belong to three different businesses, you’re leaking revenue.

The Strategic Brand Reset is a high-impact intervention. We don't just "do social media strategy" we build a conversion engine across four pillars:

The CX-Led Audit & Conversion Map:

I find the friction points in your current digital journey that are killing your conversion rate.

The CX-Led Audit & Conversion Map:

I find the friction points in your current digital journey that are killing your conversion rate.

The 3-Tier Communicative Brand Pillars:

We create a unified voice for your Social Media, Email, and Local Area Marketing.

The Interactive Notion Strategy Playbook:

You get a live, working manual of your brand’s future not a static PDF that sits in a folder.

The 90-Minute 1:1 Strategy Intensive:

We jump online together to walk through your strategy and make sure you feel confident implementing the changes across your customer journey, marketing, and online presence.

save $500, sign up now →

Step 1: Pre-session brand and strategy review

Before we meet, I review your brand, messaging and key touch points, so we walk into the session already clear on where friction, gaps or misalignment may exist.

You’ll also complete a short pre-work questionnaire so our time is focused and strategic.

How a CX brand strategy session works

Step 2: Live workshop with your brand strategy consultant

During our 1:1 session, we refine your positioning, clarify your messaging, and map your customer journey live inside your Notion board.

By the end of the call, you leave with a complete CX roadmap and clear next steps you can implement immediately.

Step 3: Recording & Implementation Clarity

After the workshop, you receive the full session recording along with any refined notes added to your notion roadmap. This gives you total confidence to act, delegate, or brief your team without missing a beat.

After the workshop, you receive the full session recording along with any refined notes added to your notion roadmap.

This gives you total confidence to act, delegate, or brief your team without missing a beat.

Who brand strategy consulting is right for 

Service providers looking to expand

You’re scaling, expanding, and ready to meaningfully connect with your audience.

But your messaging feels messy. Your experience feels disjointed.

You know your brand could land, if everything felt cohesive. This consult gives you clarity before your next growth phase

Founders ready to refine their brand strategies

You’ve done the work now you want:

  • Messaging that feels intentional
  • A brand that feels unified
  • Clear-cut strategic direction

You’re not starting from scratch,  you’re refining what already exists.
get on the waitlist now →
What is the difference between brand strategy and brand design? +

Brand strategy defines who you are, who you serve, and how you show up, while brand design brings that strategy to life visually.

Can we cover CX and the customer journey in the session?+

Absolutely, mapping your customer journey and refining touchpoints is a core part of the Brand Reset.

What is Notion, and why do you use it? +

Notion is a collaborative workspace where we build your brand roadmap live, keeping everything organised, visual, and easy to reference.

How long is the Brand Reset session?+

The 1:1 workshop typically lasts 90–120 minutes, giving us time to dive deep and leave you with actionable outcomes.

Will I receive deliverables after the session? +

Yes, you’ll get a complete Notion roadmap, plus the full session recording for reference.

Can this session help if my brand already exists? +

Definitely — the Brand Reset is designed to refine and realign existing brands, not just build from scratch.

What on earth is "CX"? +

CX stands for Customer Experience, aka: making sure your business doesn't feel like a digital maze. It’s the difference between a brand that just looks "nice" and one that actually makes people hit "book now".

Your Brand Reset Questions Answered

READY TO HIT THE RESET BUTTON?

Don’t just "do" marketing, own your customer experience. When you join the waitlist before 28th of June, you aren't just getting a seat; you’re getting the tools to execute immediately.

Priority Booking: Get 48-hour early access to the 5 monthly spots.
Waitlist Pricing: Save $300 AUD (Pay $2,500 instead of $3,000).

secure one of only 5 spots available

$2500 AUD

save your spot now →